Returns and problems

Everything in the shop is printed for you when you order, so we can’t take items back because you changed your mind or chose the wrong size. Please check the size guide before you order. If something goes wrong on our side, we put it right.

Damaged, misprinted, wrong or lost

• Tell us within 30 days of delivery (or of the expected delivery date, if it never arrived).
• Send a photo of the problem through Report a problem. You don’t need to send the item back.
• We’ll reprint it or refund you, whichever you prefer.

Refunds

Refunds always go back to the way you paid. We never give store credit instead of a refund. Your bank may take a few days to show it.

Cancelling

Production starts quickly, but contact us as soon as you can: if your order hasn’t gone into production, we’ll cancel it and refund you in full.

Your legal rights

This policy is in addition to your rights under the law, and nothing in it limits them.